Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Service" refers to the property rental services provided by Corvaine, including property listing, tenant matching, lease facilitation, and property management support
• "User" or "You" refers to any individual or entity accessing our website or using our services
• "We", "Us", or "Our" refers to Corvaine
• "Property" refers to any residential real estate listed through our service
• "Tenant" refers to individuals or entities seeking to rent properties through our service
• "Property Owner" refers to individuals or entities who own properties listed through our service
• "Agreement" refers to these Terms and Conditions along with any rental lease agreements executed through our service

2. Acceptance of Terms

By accessing our website, contacting us for services, or entering into a rental agreement facilitated by Corvaine, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

You must be at least 18 years of age and possess the legal capacity to enter into binding contracts in Malaysia to use our services. By using our services, you represent and warrant that you meet these requirements.

3. Service Description

Corvaine provides property rental services in George Town, Penang, Malaysia, specializing in:

• Heritage quarter apartments in UNESCO conservation zones
• Terrace and semi-detached homes in residential areas
• Colonial-era residences and grand bungalows

Our services include property evaluation, tenant screening, lease facilitation, and ongoing property management support. The availability of specific properties and services may vary and is subject to change without notice.

4. User Responsibilities

4.1 Information Accuracy

You agree to provide accurate, current, and complete information when submitting rental applications or communicating with us. You are responsible for maintaining the accuracy of your contact information and notifying us of any changes.

4.2 Application Process

When applying to rent a property, you consent to background checks, reference verification, and credit assessments as required by our standard screening procedures. You authorize us to contact provided references and verify employment information.

4.3 Prohibited Activities

You agree not to:

• Provide false or misleading information in rental applications or communications
• Use our services for any unlawful purpose or in violation of any local, state, or national law
• Interfere with or disrupt our website or services
• Attempt to gain unauthorized access to our systems or user data
• Copy, reproduce, or redistribute our property listings or content without permission

5. Rental Agreements

Rental agreements for properties facilitated through Corvaine are separate legal contracts between the tenant and property owner. While we facilitate these agreements, the tenant and property owner are the contracting parties responsible for fulfilling lease obligations.

All rental agreements must comply with Malaysian property law and any applicable local regulations. For heritage properties, additional conservation requirements may apply and will be specified in the lease agreement.

Standard lease terms typically include:

• Rental amount and payment schedule
• Security deposit requirements (typically equivalent to 2-3 months rent)
• Lease duration and renewal conditions
• Property maintenance responsibilities
• Permitted uses and restrictions
• Termination conditions and notice periods

6. Payment Terms

Payment arrangements for rent and security deposits are specified in individual lease agreements. All payments must be made in Malaysian Ringgit (RM) through approved payment methods.

Security deposits are held in accordance with Malaysian law and will be returned within 30 days of lease termination, subject to deductions for property damage or unpaid rent as documented through property inspection.

Late payment of rent may incur fees as specified in the lease agreement and may result in lease termination proceedings in accordance with Malaysian law.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, property photographs, and descriptions, is the property of Corvaine or our licensors and is protected by Malaysian and international copyright laws.

You may view and print content from our website for personal, non-commercial use only. You may not reproduce, modify, distribute, or use our content for commercial purposes without our prior written consent.

8. Disclaimers

Our services are provided on an "as is" and "as available" basis. While we strive to provide accurate property information and professional services, we make no representations or warranties regarding:

• The accuracy or completeness of property descriptions and photographs
• The continuous availability of specific properties
• The achievement of specific rental outcomes
• The behavior or reliability of property owners or tenants

Property viewings are strongly recommended before entering into rental agreements. We are not responsible for property conditions beyond what is documented in lease agreements and inspection reports.

9. Limitation of Liability

To the fullest extent permitted by Malaysian law, Corvaine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use our services
• Property conditions or tenant/landlord disputes
• Errors or omissions in property information
• Unauthorized access to or alteration of your data
• Statements or conduct of third parties

Our total liability for any claim arising from our services shall not exceed the service fees paid by you in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Corvaine, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Any false or misleading information you provide

11. Termination

We reserve the right to suspend or terminate your access to our services at our discretion if you violate these Terms and Conditions or engage in conduct we deem inappropriate or harmful to our business or other users.

Upon termination, your right to use our services will immediately cease. Provisions regarding intellectual property, disclaimers, limitation of liability, and dispute resolution shall survive termination.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. The courts of Malaysia shall have exclusive jurisdiction over any disputes arising from these terms or our services.

Before initiating formal legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation. If negotiation fails, mediation through a mutually agreed mediator may be pursued.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

For material changes that significantly affect your rights or obligations, we will provide notice through email or prominent website posting at least 30 days before the changes take effect.

14. General Provisions

14.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific rental agreements, constitute the entire agreement between you and Corvaine regarding our services.

14.2 Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us: